How do online giants such as Facebook and Google deal with problematic content posted to their platforms every minute? They outsource the act of “digital cleaning” to teams of people paid a pittance in countries such as the Philippines, to act as content moderators. It’s these hidden low-paid workers, in giant click farms, that spend long shifts removing posts and deleting accounts. So how do their decisions influence what the billions of people using social media all around the world see and think? What are the policies they are told to enforce? Are the cleaners part of the online world of clever hoaxes and fake news, or are they on the frontline of social media spectacle and furor?
The Facebook Dilemma aims to open an in-depth investigation into the impact Facebook has had on privacy and democracy in the United States and throughout the world, by revealing how the decisions made by the company as it sought increased wealth and new users, transformed it into a vast surveillance machine, a media company, and a ‘hidden hand’ in elections and political discourse. Drawing on original interviews from those inside the company, this two part series catalogues some of the ignored warning signs, both inside and outside the company, of Facebook’s negative impact, growing from Zuckerberg’s dorm-room project and into a powerful global empire.
Tracing the Internet’s history as a publicly-funded government project in the 1960s, to its full-scale commercialisation today, Digital Disconnect shows how the Internet’s so-called “democratising potential” has been radically compromised by the logic of capitalism, and the unaccountable power of a handful of telecom and tech monopolies. Based on the acclaimed book by media scholar Robert McChesney, the film examines the ongoing attack on the concept of net neutrality by telecom monopolies such as Comcast and Verizon, explores how internet giants like Facebook and Google have amassed huge profits by surreptitiously collecting our personal data and selling it to advertisers, and shows how these monopolies have routinely colluded with the national security state to advance covert mass surveillance programs. We also see how the rise of social media as a leading information source is working to isolate people into ideological information bubbles and elevate propaganda at the expense of real journalism. But while most debates about the Internet focus on issues like the personal impact of Internet-addiction or the rampant data-mining practices of companies like Facebook, Digital Disconnect digs deeper to show how capitalism itself turns the Internet against democracy. The result is an indispensable resource for helping viewers make sense of a technological revolution that has radically transformed virtually aspect of human communication.
Fuelled by popular personalities on Instagram, YouTube and Snapchat, cosmetic surgery is pushing further into the mainstream. Huge numbers of people, predominantly young women, are choosing to alter their appearance as though it’s as simple as buying a new set of clothes. Social-media stars get free procedures in exchange for promoting certain doctors or agencies or products to their audiences. Going on the numbers alone, audiences seem to love this blatantly cacophonous advertising, following their social media stars closely, and taking out huge personal loans to get surgery and “keep up with the Kardashians.” Doctors offering the surgery are even becoming media stars themselves, and it’s redefining the meaning of doctor/patient relations. Underpinning this entire industry, is a business model of targeting women who can barely afford procedures by selling the dream of a dream of a “new you.” Social-media laps it up, and the cycle repeats. But as this investigation shows, when things go wrong, the physical and financial costs are devastating. Doctors left to pick up the pieces are warning that the booming industry is creating a dangerous legacy, and not just to the concept of beauty.
There are billions of people increasingly glued to ‘smartphones’ and consumed by the seemingly endless spectacle of ‘social media.’ But why? Reporter Hilary Andersson seeks to answer this question by tracking down insiders who reveal how social-media companies have deliberately developed habit-forming technology to get people addicted. Former Facebook manager, Sandy Parakilas, tells us the “goal is to addict you and then sell your time.” Likewise, Leah Pearlman, the co-creator of the renowned ‘Like’ button, warns of the dangers of social-media addiction. Through these voices, and many others, Andersson shows how behavioural science is profoundly used by tech companies to keep people endlessly checking their phones, to the end of huge profits.
Facebook is an enormously powerful corporation, harnessing both the self-disclosed and gleaned personal data of over 2 billion people. Its user-base is larger than the population of any country. The company is all pervasive online, tracking and profiling users and non-users alike. Cracking the Code looks at the insides of this giant machine and how Facebook turns your thoughts and behaviours into profits—whether you like it or not. And it’s not just a one-way transaction either. Cracking the Code also explains how Facebook uses vast troves of web data to manipulate the way you think and feel, as well as act—all in the sole interests of Facebook, masquerading as “community.” What are the social implications of this—when one company basically controls the insights and experiences of the entire online world, with extremely personalised and targeted social and behavioural engineering on a scale never before seen?
The United States of Secrets chronologically accounts the Bush administration’s embrace of illegal and widespread dragnet surveillance and eavesdropping programmes, along with the Obama administration’s decision to not only continue them, but to dramatically expand them—despite denials and promises to the contrary. By weaving narratives by those who sought to blow the whistle on these programmes over the decades—culminating with Edward Snowden’s unprecedented dump of insider documents in 2013—we see how and why those inside the NSA and other government agencies came to act; what actions were effective, and what role the mainstream media had and continues to have in keeping such secret projects alive and untouchable in the name of ‘national security.’
An ex-pornstar, a 12 year old girl, and a 22 year old who yearns for the ‘normal’ genitals as seen in porn movies, are just some of whom are chronicled in Sexy Baby to draw together how the current relentless culture of pornography, social media and popular culture are deeply and profoundly affecting the lives women and girls. Based on intimate and candid conversations with kids in middle school classrooms, suburban shopping malls, nightclubs, college dorms, and high school house parties, the film chronicles trends among small town and big city kids—the pervasive culture affects everyone, everywhere. Most youngsters know someone who has emailed or texted a naked photo of themselves. Many kids have accidentally or intentionally had their first introduction to sex be via hardcore pornography online. Facebook has created an arena where kids compete to be “liked” and constantly worry about what image to portray. Much of what was once private is now made public. The list goes on. Sexy Baby is a powerful indictment of the Internet age and the hyper-sexualised culture affecting women and girls everywhere, as well as an insight into the struggle of parents navigating this new culture, wanting what is best for their kids and the generations to come.
Centred around the concept of open computer networks that contradictorily end up running closed corporate-controlled communication portals like Facebook and Twitter, Free The Network follows two young men who camp out at Zuccotti Park building wireless access points to connect their devices as part of the ‘Occupy movement.’ Through interviews along the way, Free The Network examines the current state of the Internet in the midst of the protest, and shows how the myth of the ‘democratisation of technology,’ along with the widespread emergence of clicktivism, is a flawed framework for driving social and political change…
20 years on from the invention of the World Wide Web, The Virtual Revolution explores how the Internet is reshaping almost every aspect of our lives. But what is really going on behind this reshaping? The inventor of the Web, Tim Berners-Lee, believed his invention would remain an open frontier that nobody could own, and that it would take power from the few and give it to the many. So how do these utopian claims stand up to today?